Bizzabo is great - just needs more customer support!
We use Bizzabo for one of our clients [...]. The product addresses everything we need! In particular, we like the flexibility you have in …
Starting at $14,999 per year
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What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
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Popular Features
- Attendee list export (36)8.080%
- Event analytics (37)7.777%
- Registration, RSVP, and ticketing (39)7.373%
- Email marketing (35)6.060%
Reviewer Pros & Cons
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. ...
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We h...
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo's event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform that enables Event Experience Leaders to manage events, engage audiences, activate communities, to deliver business outcomes. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
You Don’t Just Need an Event Platform
Event Experience
Event Networking: Empowering Event Attendees To Connect
Boosting Event Engagement With Bizzabo's Audience Reactions
The Video Capabilities of the Event Experience OS
Bizzabo - App Market
Bizzabo’s Event Experience Lab: An Approach to Event Success
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo starts at $14999.
Reviewers rate Participant roles & permissions highest, with a score of 8.2.
The most common users of Bizzabo are from Enterprises (1,001+ employees).
Bizzabo Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 40% |
Comparisons
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Reviews and Ratings
(140)Attribute Ratings
Reviews
(1-25 of 27)Companies can't remove reviews or game the system. Here's why
March 26, 2024
Elevate x Bizzabo
Our organization uses Bizzabo (and Klik) as our main event content management platform and registration system for our large 10,000 attendee event.
We use most of the features, including speaker profiles, sponsor profiles, session management, registration, promo codes, etc. It has been really helpful for almost all of our event related data to live in one place.
This will be our second year using Bizzabo, as well.
We use most of the features, including speaker profiles, sponsor profiles, session management, registration, promo codes, etc. It has been really helpful for almost all of our event related data to live in one place.
This will be our second year using Bizzabo, as well.
- Agenda building and session management
- Registration and promo codes
- Customer service
- We'd love to see the ability to have conditional logic for registration
- We'd love to see the ability to accept payment before completing all registration questions
- There are a few bugs in the speaker portal that I know the team is actively working on
March 25, 2024
Bizzabo
We use Bizzabo for all of our external events. When creating an event website, we leverage their embed scripts on our own Website. The items we most often use are the partners, speakers, agenda, and sign-up form. Our organization has used Bizzabo for over seven years now. During that time, we have considered switching to other providers. Switching usually costs us more for similar functionality, so we are still on Bizzabo.
- signup forms
- sponsor portal
- smart badges
- website embeds
- Agenda
- Agenda Embed
- Speakers Embed
- Support
March 24, 2024
Fine for basics, not the most user-friendly tool
We used Bizzabo for hosting event registrations as well as webinar registrations - mostly for single session webinars and things like happy hours or dinners - as well as all of the email engagement features minus sending event/webinar invites. We run 40-50 webinars a year and about the same amount of events. We need a tool that can build out events and webinars efficiently, share data amongst a large team, and provide data that helps us to make better decisions in the future.
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
February 05, 2024
Bizzabo
We use our Bizzabo account to introduce our speakers and meeting participants, and to provide introductions about the content of their talks when we attend third party conferences or sponsored events. Bizzabo also helps us schedule our 1 on 1 meeting with our clients globally so that clients can sign up from the site whenever they want.
- Scheduling client meetings
- Easy to set up and create the page
- Able to access worldwide
- Multi-language function without creating two different URL
- Setting up meeting in multi language function (last time when I created both English and Japanese event pages, it wasn't liking together so the same time slots were open both English and Japanese site, which confused clients.
- New function to link the Bizzabo page to the sponsored event page
February 03, 2024
Bizzabo review
I leveraged Bizzabo as a platform to collect and manage customer submissions to our annual awards program. Bizzabo successfully provided us with 9 separate forms under one master web page which allowed our users to seamlessly submit awards submissions to multiple categories and allowed me to be able to quickly download review and manipulate the data submitted on the back end.
- backend reporting
- up time
- data manipulation
- UX
- customer support
February 02, 2024
Bring back event marketing with Bizzabo!
We host numerous in-person events for our customer base. These events can range from 20 - 300 people and we use Bizzabo for the event platform and registration website. We also use Bizzabo internally for our company events. We've used the online / virtual platform for when we do not have the budget for an in-person event. We also use the app for our events.
- Ability to set up numerous types of tickets
- Provides easy to easy templated pages for the event website
- Full integration with Android / Apple event app
- Customized pages on the even website can be tricky to use, not super intuitive
- Bring back the chat option for live support
January 29, 2024
Best event registrations capturing tool
We generally use Bizzabo to create our event landing pages in order to capture the registrations (both offline and online events). The customisations and the ease of use it has is really commendable. It gives a lot more variety to move around different elements and allows us to fit them in a suitable place where it'd look good for the audience.
- It was great to use this platform for an offline conference event we recently held in Singapore. Even one of the audience member asked about the platform we used to capture audience attendance.
- We also used Bizzabo for one of our webinar held in the past and the kind of customisations we did were totally beyond our expectations. The Bizzabo customer support team is really quick and prompt with resolving all our queries.
- We held a couple of more webinars where we we added Bizzabo landing page as the registrantion link for the audience. The report triggering feature in Bizzabo made it quite easy for our stakeholders to track the number of people who registered for the webinar and helped them set the expectitions right.
- In the beginning it was a bit tricky to navigate through the features available to us but slowly and gradually we figured it out.
- The customer support team sometimes take some time to get back with a response on some urgent request so I think that could be worked on.
- Sometimes, it take a bit of time for the changes to update on the actual landing page
June 29, 2023
A Solid Platform With A Good Streaming Solution
We are an event management company and use the platform to host virtual and hybrid events. The platform allows us to stream live or pre-recorded sessions to attendees. You can also purchase their on-site solution to check attendees in and print badges.
- Offers different streaming solutions
- Easy to customize your event website
- Dedicated customer service manager
- We have cookie issues where some of our clients have problems using the platform
- Many speakers don't receive the forgot password email to reset their email and there is no other way for them to do it
- Occasionally run into latency issues
June 22, 2023
Bizzabo has been the best event management software we have ever used. They live up to their promises.
Our organization uses Bizzabo for almost all of our event needs; registrations, session selections, speaker/talent/exhibitor/sponsor contracting and document management, on-site check-in, badge printing, session scanning, event app, etc. It has become almost our one and only tool for events. We also recently started using Bizzabo instead of Zoom for staff meetings for our remote team members.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
June 21, 2023
Scalable and friendly user
Marketing hosts several online and hybrid events a year aimed to attract potential clients and talent as well. Most of these events are global or regional ones.
- Whitelabeling space and URLs
- Agenda set up
- Automated communications
- Integrations
- Add ons such as language providers
- Analytics
February 27, 2023
Buzz over to Bizzabo for Business
Our association uses Bizzabo to host our virtual conferences and has been doing so for nearly 3 years. I joined the association during our first contract and then renewed with Bizzabo for another year. There are many benefits to hosting events with Bizzabo, including copying previous events, pulling analytics, having an app, and building out the platform. Our recent annual conference hosted over 40 OnDemand sessions, 16 exhibitors, 3 live keynotes, and 12 live Q&A sessions with speakers.
- There are a lot of customizable features
- They have wonderful customer service
- When the report system does work, these are extremely helpful
- They give you the ability to host sessions in the platform or embed a Zoom link
- Our attendees complained about having to login every time to view content
- You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
- The email system is hard to format within Bizzabo
- Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
- Reports were missing data and it took two weeks to get corrected
- When recording a session, you have to go back and download it, and then upload it. This process should be easier.
December 01, 2022
Solid event tool with broad functionality
I have used Bizzabo to manage registration for several small regional customer events that did not require payment. I have also worked on a couple larger fee based events that were set up by others. The larger events required payments and class registration.
- Handles refunds, cancellations and registration changes
- Nice looking site layout that is fairly easy to customize
- Easy reporting and stats access
- Need ability to save exported report format instead of customizing each time
- Some of the site menu and formatting options are inflexible or a little less-than-intuitive to use
November 03, 2022
Bizzabo for Events
We use Bizzabo for event registration and management for events large and small.
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
- Easy to read analytics
- Notifications and updates about your event and how its progressing
- Super easy on the attendee end
- Editing the landing pages can be a little difficult - lots of back and forth
- Free vs paid registration features - there are some features where its either one or the other (session registration) that I wish was available for both types
- Issues with Marketo integration
September 21, 2022
Great for small events. Enterprise-sized companies, tread lightly!
We purchased Bizzabo during the Covid pandemic because of an immediate need to pivot to virtual events. The product provided an adequate experience for the vast majority of our smaller events. The platform is undoubtedly an upgrade from simply putting on webinars.
That said, we didn't find Bizzabo's service to be robust enough or stable enough for our needs as an enterprise-sized company with very specific compliance and user experience requirements. After two years, we will be moving to another vendor.
That said, we didn't find Bizzabo's service to be robust enough or stable enough for our needs as an enterprise-sized company with very specific compliance and user experience requirements. After two years, we will be moving to another vendor.
- Intuitive platform back-end
- Great staff
- Events can be built quickly
- Platform stability
- Focus seems to be on front-end (appearance) instead of back-end (functionality)
- Some essential features require plugins (data events, payment processing, gamification, etc.)
September 09, 2022
Not ideal for huge customizability.
We use Bizzabo as an event and streaming solution for clients. A lot of clients come to us looking to host their events virtually or have a registration solution for their in-person events, and we didn't have a main platform for this. Because of this, we would have to resort to bespoke or one-time solutions for our clients, which can be expensive. We chose Bizzabo as our in-house solution.
- I like the community aspect of the site where users can share their tips and tricks.
- Uploading large lists can be very easy.
- The training provided was good.
- I found that the sites were not customisable enough for my clients needs.
- The platform was at times difficult to navigate and not very intuitive.
- You cannot edit the footer of emails to suit business needs of clients.
September 01, 2022
Great first experience with Bizzabo!
We use Bizzabo primarily for interactive online digital events, including streamed events, watch parties, and live readings and discussions.
Bizzabo is incredibly important for us in developing our online community. Before signing with the platform, we struggled with our digital events and content appearing at arms-length from the company, but using Bizzabo has now solved this issue by allowing the events to be so personalized and embedded in our website and for people to use their profiles for events again and again.
Bizzabo is incredibly important for us in developing our online community. Before signing with the platform, we struggled with our digital events and content appearing at arms-length from the company, but using Bizzabo has now solved this issue by allowing the events to be so personalized and embedded in our website and for people to use their profiles for events again and again.
- Easy to use and very intuitive back-end
- Good, personalized customer service
- Range of digital options
- I am hoping that one day there will be a way to stream whilst also having webcams for audience members simultaneously (i.e., a blend of the interact and stream options). The blending of these two options would really take it to the next level for us.
September 01, 2022
Powerful tool that's constantly upgrading to meet the needs of a virtual & hybrid event world
Bizzabo helped us create virtual events during the early phases of covid-19. It was a tool for us to Livestream thought leadership while also capturing attendee data. It would've been way too difficult to host a 5-day virtual event over Zoom, and the other tool we had used captured only live viewer count, nothing specific. So we knew we wanted a place to host the virtual content (both live, simulive, and on-demand) and make it easy for us to analyze the performance. The other key items we looked for were a tool that integrated with Marketo, speaker engagement, networking capabilities amongst attendees, sponsorship opportunities, and an easy transition to implement the software within a couple of months.
- Constant product updates
- Integrates with Marketo - pretty flexible too
- Engagement within the virtual event (speaker Q&A, reactions, networking opps with other attendees, and more)
- The amount of data they provide is amazing
- The new attendee venue is a little confusing for attendees
- The backend can be difficult to navigate at first sight
- Virtual networking between attendees - they're still working on improving this though!
August 23, 2022
Great Platform for a Good Price
We use Bizzabo as a full-service event platform. We use it to market our events, host online content, register our attendees, and for the mobile app.
- Customer Service: they have a very helpful client services and support team.
- Making product updates based on needs and feedback
- The registration process is smooth
- Sponsor profiles/virtual booths
- There are not always a lot of adaptabilities
- Not being able to track who clicks onto a sponsor's website from their partner listing
August 18, 2022
A Trusty Event Buddy
I deploy the Agenda widget as the streaming module onto my custom website, and use APIs for the registration module (Replaces Cvent) . This is very useful to bridge multi-part campaigns and events as the multi-site / multi-touchpoints between physical and digital all feed back to Bizzabo; this gives a very good overall management dashboard for data insights and management.
- Flexible
- Scalable
- Cost effective for large scaling
- An appointment feature with a calendar for the community feature
- Allowing video player embed code instead of embedding entire widget (limits the styling)
August 18, 2022
Quick Event Turnaround
We use Bizzabo in our organization as a solution for website and registration management. We create custom websites through the bizzabo website builder in conjunction with the registration system which we used to collect attendee data for our events. The registration form is easy to build out and very customisable to ensure we are collecting the correct information from our different attendee types. It means we can offer our clients custom packages for every type of budget.
- Flexible registration solutions
- Virtual Studio
- Networking
- Website could be more flexible
- Emails could be more customisable
- localisation
August 18, 2022
Event Producer Review - Bizzabo
We are a live event and video production company that works with clients to pull off their live, virtual and hybrid events. Bizzabo has become to one stop shop platform that we use for our virtual and hybrid events. It is very helpful for what we do for our clients as the customization and ease of use is great, however I do think that some of the programming could be clunky and there are some back end issued that we seem to run into each event.
- Customization of platform
- Ease of use for attendees
- Customer service reaction
- Receiving post event data seems to be a hassle
- There really needs to be a way to gate off events from users who should not be able to access the platform. We have run into this issue for every event and our clients who use Bizzabo really need these events secured.
- Sometimes when there are new and upcoming features these features tend to be clunky and do not run super efficient. I think some more people need to talk together on Bizzabo's side to ensure that as the platform continues to grow, functionality and accessibility to not suffer.
July 11, 2022
Bizzabo has made my daily work routine easier
Score 9 out of 10
Vetted Review
Verified User
Bizzabo is easy to use and has helped us convert our on-site events to hybrid events or online events. With Bizzabo we can create and run online events worldwide without much effort. In addition, speakers and participants can be managed in the tool.
- Integration with our CRM went pretty smoothly so that we could transfer the information and data into the respective tool without any problems
- With the help of the analysis tool, clear tracking and individual follow-up of the participants can be achieved
- Additional items can be booked easily, e.g. on-site check-in and the data runs in real-time in Bizzabo
- virtual sponsors are difficult to represent via Bizzabo. This function still needs to be fine-tuned so that virtual sponsors/ exhibitors can be attractively displayed in Bizzabo.
June 20, 2022
Bizzabo is the best!
The USHCC loves working with Bizzabo. We have used it for several major conferences and events. It makes the registration process easy and smooth. We love that we can refer back to data quickly from past events and pull reports and analytics. It’s an amazing and innovative platform to help us improve our customer experience.
- Smooth registration.
- Amazing and quick customer support.
- Reporting and analytics.
- We are waiting for the next advanced streaming options where Bizzabo can edit and produce the video portions of our event.
- Wish we could pay extra for you to build our website for us.
I use Bizzabo for large-scale summits and virtual events. These events include internal and external stakeholders and occur a handful of times a year. Some of the features I utilize are landing page builds, registration, schedule, and the actual running of the event day. Bizzabo is not used for internal meetings and events.
- Manage multiple sessions at once
- Present in high-quality video
- Allow for the coordination of more than one event at a time
- Provide virtual support the day of the event
- It is difficult for users to toggle between sessions
- It is not always easy for the user to sign-in
- The buttons from the admin side can be confusing during a session
May 25, 2022
Bizzabo is for event nerds!
We use Bizzabo for our annual user conference. We use it for registration, the website widgets even though we use our own suite, agenda management, email communications in tandem with pardot and salesforce, and attendee check-in and badges. We use it as our event management platform for in-person events and previously virtual events.
- Clean UI for users
- integrations with other tools (SFDC)
- plug and play widgets and learning. I was able to teach myself the tool relatively quickly
- promo codes are easy to set up and use
- Missing add-on tickets like training. this is key and many organizations use add-on ticket types. this needs to be added asap so that it's a seamless and easy process for event pros to set up within their registration instance.
- We need more dashboards and reporting, or more detail around payments. I feel like this is a bit of a gray area and isn't as easy to dig into as it should be.
- group pricing functionality could be built out more
- build a community! bizzabo doesn't seem to value the community of its users or training. I would advise setting up training for users with their CSM or classes. you are kinda just left on your own to figure it out with very little guidance.